Verbal and non verbal communication, barriers to communication, medical and non medical emergencies , infections
Communication is the most important component of our work with patients. It is the cornerstone of our interaction with people. A good and an effective exchange between people helps them see what the other person thinks and how he or she feels. It helps people understand each other better and, as a result, it brings them closer to each other. A good communicator listens to his patient. He doesn’t interrupt her but he actively, emphatically tries to understand what she is talking about. He asks open-ended questions and he tries to learn things not only about the illness but also about the patient as an individual. He tries to understand the patient’s point of view even if he disagrees with her and he never criticizes the patient.
What you’ll learn
- Importance of verbal and written communication.
- Objective and Subjective information.
- Barriers to communication.
- How to communicate with residents with special needs.
- Mental Health Disorders.
- Combative behavior management.
- Anger.
- Body Mechanics.
- Fall Prevention.
- Burns/Scalds.
- Cuts/ Abrasions.
- The Occupational Safety and Health Administration.
- Fire.
- CPR/Choking.
- Shock/ Myocardial Infarction.
- Fainting.
- Insulin reaction and Diabetic Ketoacidosis (DKA).
- CVA / STROKES.
- Infection prevention / chain of infection/ Standard Precautions.
- Bloodborne Pathogens.
Course Content
- Introduction –> 1 lecture • 6min.
- Communication –> 7 lectures • 21min.
- Mental Health Disorder –> 3 lectures • 6min.
- Promoting safety and handling non-medical emergencies –> 7 lectures • 21min.
- Medical Emergencies –> 9 lectures • 24min.
- Infections –> 9 lectures • 27min.
Requirements
Communication is the most important component of our work with patients. It is the cornerstone of our interaction with people. A good and an effective exchange between people helps them see what the other person thinks and how he or she feels. It helps people understand each other better and, as a result, it brings them closer to each other. A good communicator listens to his patient. He doesn’t interrupt her but he actively, emphatically tries to understand what she is talking about. He asks open-ended questions and he tries to learn things not only about the illness but also about the patient as an individual. He tries to understand the patient’s point of view even if he disagrees with her and he never criticizes the patient.
We will also talk about medical and non medical emergencies, how to identify them, how to manage such crises. We will also be focussing on Infections, infection prevention, chain of infection, common infections such a Hepatitis, TB, VRE, MRSA and C.diff. We will focus on how to prevent and break the chain of infection. We will also focus on sterilization and disinfection, what is the difference between the two, standard precautions etc.
This course will also focus on Myocardial Infarctions, seizures, vomiting, choking, first aid, CPR and many other very important topics which you should know to be a successful NA, Nurse, Caregiver or in any healthcare profession.